Privacy Policy
Introduction
EZB Vitality, founded by Enikő Zsófia Balogh and based in Milan, Italy, is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Italian data protection law.
Data Controller
The data controller for the purposes of this policy is:
Enikő Zsófia Balogh EZB Vitality Milan, Italy Email: eniko@ezbvitality.com
What Data We Collect
We may collect the following personal data: name, email address, phone number, and date of birth (provided through booking or contact forms), health and lifestyle information (provided voluntarily through intake questionnaires as part of our coaching services), payment information (processed securely through Stripe — we do not store your card details), website usage data (through cookies and Squarespace Analytics), and email address (when subscribing to our newsletter).
Email address and download preferences when you sign up to access the Supplements Library or other gated educational resources.
Why We Collect Your Data
We collect and process personal data for the following purposes: to provide and deliver our coaching services, to communicate with you before and after sessions, to process payments securely, to send you requested information or resources, to send occasional email updates (only with your explicit consent), and to improve the functionality and experience of our website.
To deliver requested educational resources (such as supplement guides) and to send occasional updates about new guides being added to the library, with your explicit consent.
Legal Basis for Processing
We process your data on the following legal bases under GDPR: consent (for newsletter sign-ups and non-essential cookies), contractual necessity (to deliver services you have booked and paid for), and legitimate interest (to improve our website and communicate about your bookings).
How We Store and Protect Your Data
Your personal data is stored securely through the platforms we use, including Squarespace (website and forms), Acuity Scheduling (bookings and intake forms), Stripe (payment processing), and any email platform used for newsletters.
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is retained only for as long as necessary to provide our services and comply with legal obligations.
Your Rights
Under the GDPR, you have the right to access the personal data we hold about you, rectify inaccurate or incomplete data, request erasure of your data (right to be forgotten), restrict or object to processing, request portability of your data, and withdraw consent at any time (where consent is the legal basis).
To exercise any of these rights, please contact us at eniko@ezbvitality.com. We will respond within 30 days.
Newsletter
If you subscribe to our newsletter, we collect your email address with your explicit consent. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Third-Party Services
Our website and services use third-party platforms that process data under their own privacy policies, including Squarespace (squarespace.com/privacy), Stripe (stripe.com/privacy), and Acuity Scheduling (acuityscheduling.com/privacy).
Affiliate Links
Some of our educational guides and pages contain affiliate links to third-party retailers, including Amazon.it. When you click on these links and make a purchase, we may earn a small commission at no additional cost to you. We do not collect or store any data about your purchases through these links. Once you click an affiliate link, you are subject to the privacy policy of the retailer you visit, and any data processing on that platform falls under their terms — not ours.
We only recommend products based on clinical experience and educational value. Commission rates do not influence our recommendations.
Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on this page.
Last updated: May 2026 EZB Vitality · Founded by Enikő Zsófia Balogh · Based in Milan, Italy